View your booking, get your lock-box code, extend or change your hire, and complete your return — all online, 24/7.
Enter your email below and we'll email you a one-time sign-in code — no password needed. It usually arrives within a minute. Can't see it? Check your spam or junk folder.
Enter the email you booked with and we'll send you a link to your booking.
Enter the email address you booked with and we'll email you a one-time sign-in code. No password needed. If the code doesn't show up within a minute or two, check your spam or junk folder. Once you're in, you'll see your current, upcoming and past bookings — tap any booking to open it.
Open your booking and choose to extend. Pick your new return time and you'll see the price difference before you pay. If the trailer isn't booked by someone else after you, the extension goes through straight away. Please extend before your return time — late returns without notice may attract extra fees.
Open your booking and choose to change it. You'll see any price difference before confirming. Some changes may need our approval — you'll be notified once it's sorted. Cancellations follow our Refund Policy.
It's on your booking confirmation page, which you can open from here. Your code only shows once your ID is verified and your booking is paid, and it only works during your booking time.
Return it clean, lock the trailer, put the key back in the lock box and click it shut. Then open your booking and tap Start Return to upload your return photos and complete the form. Full steps: Self-Service Pickup & Return Guide →
If it's unsafe, don't tow. Take photos and call us on 0477 957 051. For anything else, note it in your return form with photos. On the road? See the Emergency Guide →